This is the best possible way to enjoy your stay in the spa.
We would like to join you on your journey of well-being: if you could arrive approx. 10 minutes before your treatment, so that your journey of well-being starts as stress-free as possible. After the treatment, we recommend a rest of at least 20 minutes in our relaxation rooms. This allows you to maintain the treatment benefits.
We kindly ask for your understanding that we are not able to extend the duration of your treatment if you arrive late! This is a common courtesy to make sure that the following guests receive their treatments as scheduled.
In order to make your treatments as pleasant and vitalising as possible, we kindly ask you to answer the questions of our spa staff before and after the treatment, so that we can adjust the treatment to your individual needs and wishes. All information are strictly confidential.
It would be a pleasure to fulfil your individual appointment requests and so we recommend that you book your treatments in advance (you can do so as soon as you book your vacation).
In order to reserve your appointment, you can call +43 5254 2301 ext. 73 or via e-mail to
Your appointment schedule will be ready for you as soon as you arrive. If you want to book more treatments you can do this directly at our spa reception, which is available from 8:30 a.m. till 8:00 p.m.
If you are not able to come to an appointment, we kindly ask you to cancel it at least 24 hours before. Otherwise we have to charge you 80% of the treatment price.
Thank you for your understanding as well as your careful handling of the appointments.
We kindly ask you to come in your bathrobe to your appointments.
We will inform you about the individual dress code if you should have a special treatment; we do have paper pants for you if you need some.
We respect your privacy at all times. This means you will be covered with towels and sheets throughout the treatment.
Panorama pool: 7:00 a.m. to 8:00 p.m.
Sauna facilities: 3:30 p.m. to 7:30 p.m.
Children under the age of 16 are not allowed
in the sauna area.